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Disaster Status Call

How DisasterStatus works

DisasterStatus is a free referral service — think of it like Angi or Thumbtack for property-damage restoration. We are not a restoration company and we do not answer the call or do the work. We connect you with vetted, independent local pros.

Three steps

  1. Tell us what happened. Call or submit a quick request describing the damage — water, fire, mold, sewage, storm, or a repair/waterproofing job — and your ZIP code.
  2. We connect you with a local pro. DisasterStatus routes you to a vetted, independent restoration professional who serves your area. We do not perform any restoration ourselves.
  3. The local pro responds directly. The pro contacts you to assess the job — emergencies first. The on-site work, pricing and any insurance coordination are between you and that professional.

What it costs you

Nothing. Connecting through DisasterStatus is always free to homeowners. We may be paid a referral fee by the professionals we connect you with, at no cost to you. You are never under any obligation, and you are free to get more than one quote before deciding.

When to reach out

Sooner is better — water and sewage damage worsen by the hour, and mold can take hold within 24–48 hours. If you have an active emergency, stop the source if you safely can (shut off the water, leave the building for gas or sewage hazards) and get a pro responding right away. Our first 24–48 hours checklist covers what to do before help arrives.

What to have ready

A faster match takes only a few details: your ZIP code, the type of damage, roughly when it started, and a sentence on what you’re seeing. Photos help the pro scope the job, and they double as documentation for an insurance claim later.

Insurance

Many sudden, accidental losses are covered by homeowners insurance, while gradual leaks and flooding usually are not. The local pro can document the damage and work with your adjuster. To understand your coverage first, see our guides on what insurance covers and how to file a claim.

Calls & recording

Calls placed through our numbers may be recorded for quality and routing. In two-party-consent states you will hear a recording disclosure when you are connected.