Free homeowner resources
Restoration guides
Plain-English fire & smoke guides — Smoke cleanup, the first steps, and fire insurance claims. What it costs, how it's fixed, and what insurance covers.
Fire & smoke
Fire & smoke guides
Fire and smoke damage extends far beyond the flames — soot and odor permeate walls, ductwork, and belongings long after the fire is out. These guides cover how to safely clean up soot and smoke, the first steps after a fire, choosing a restoration professional, and how to work your insurance claim. We connect homeowners with vetted local fire restoration pros who document the loss, clean properly, and guide you through repair.
Cleanup
Cleanup & recovery
Soot, smoke and odor — what it takes to make a home right again.
Act & decide
First steps & choosing a pro
The first moves after a fire, and how to vet the pro who restores it.
Insurance
Insurance & claims
What your policy covers after a fire, and how to work the claim.
What does homeowners insurance cover?
The covered-vs-excluded overview — sudden vs. gradual, and the gaps (flood, mold, backup) people miss.
Read guideHow to file an insurance claim
Step by step: document, mitigate, work with the adjuster, and review the settlement.
Read guideWhat is a public adjuster?
A neutral explainer: what they do, how they’re paid, and when people consider one.
Read guideAreas we serve
Fire & smoke in your area
Local fire & smoke pages with area-specific information — local risk and seasonal patterns, typical cost ranges, and area resources for your county or city.